Improve newTumbl Help Center

Comments

11 comments

  • Léon Elie

    Thanks for the new Tumbl!  Love it!

    À suggestion:  If we could go back and edit the comments or messages we have written!

    Thanks!

    Leon

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  • You Fayou

    Thanks for the NewTumbl!

    My suggestions:

    - The new blog appearance change doesn't look nice for some blogs, it would be great to have the option to customize it. Simply 2 switch options = change it like it was before or how it is now.

    - The possibility to add hashtags to the page header.

    - Create a small link on the page header for disclaimer or other info to a separate page.

    - Edit the comments or messages we have written and/or give a like and send a notification to the person.


    - Takeout/backup software to download all files like photos/videos and GIFs.


    - go back to page no. 1,2,3...


    - Analytics of the most reblogged and liked post within last week. Analyzes your posts and creates lists of popular posts (along with tracking followers, tags, notes, etc).


    - The possibility to delete the blog by yourself.


    Thank you for your hard work.

     
     

     

     

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  • Geoffrey Wade Friend

    I’m a gay man unhappy seeing female breasts in some kind of advertising in the form of a persistent banner at the bottom of every page. I’m also not interested in the Trivia Quiz and I wish I could turn both banners off.

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  • Frank Galgano

    I agree with Geoffrey. At least give us an option to select our sexy ad preference?

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  • Paperphrique

    Unless it's "hidden" somewhere on the Help page, I can't find any kind of guidance for when a user has trouble signing in to newtumbl.  Perhaps it needs its own "headline" so users can find it more easily.

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  • Weldon Kelly

    It keeps telling me my password is wrong when I go to reset I put one in and it says wrong password it didn't give me a password please help

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  • Paperphrique

    The same thing happened to me 2 weeks ago.  Followed the links, set up a new password, and the system still said, "I don't know you."  Very frustrating.

    The real irony is that I _can_ sign on here at Zendesk but not on the main site.  Furthermore, a fellow user tells me that _both_ my blogs are now empty, devoid of any of the content I posted.

    Sadly, the Support people have not responded to any of my emails.  Helluva way to run a railroad.

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  • 16emtec

    Yep, still waiting for support to reply to my help email about not being able to upload video clips.

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  • 16emtec

    Well I'm still waiting for a reply to my help question from the "support" or "submit a request"., four emails over a four month period now no reply from support and still cannot upload video clips, well once in a blue moon I can, but mostly cannot.  I give up even trying to upload any clips for others to enjoy now.  Another thing that is starting to bug me, al the adverts on the main page for the "gay community" site ...which from recent past experience is a huge rippoff site...offers free membership, and when you click on the sign up it asks for credit card detail and then charges you after you complete the signup, and I'm still waiting for a refund.  Grrrr....sorry all, the list of complaints or gripes from me is getting longer....might just have to close my blog down and look elsewhere.

    Does the "support" even exist?

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  • Patrick Borzewski

    I found a profile that flat-out states he is a meth dealer. I wouldn't think that would be allowed on this service since it is pretty much illegal everywhere. I do not see a way to flag the profile, only a post. None of the options fit for the flagging option. Also I could not find the "submit a request" easily. Not being very user-friendly. Granted, I have only been here about a day, but finding pages for these types of things would be helpful to resolve issues.

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  • Twinflames94

    I cannot verify my email, post or anything. Does newtumbl still offer support?

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