Email Troubleshooting

Why am I not receiving emails from newTumbl?

• Navigate to User Settings and double check to ensure your email is correct
• The newTumbl emails may have been filtered to your junk or spam folders - check those
• Make sure you add [e-mail] to your Contacts/Address Book
• Change your email to another one you use and see if you receive our emails at the new address

I can't remember the email account I created my account with.

• Do a search in all of the email accounts you use with this exact phrase: @newtumbl.com

Important note:

NewTumbl has tremendous respect for account security/integrity and will never, ever share account information. If the steps above don't lead to email/account recovery, you can always start fresh with a new account.